ERP-eCommerce integration

E-commerce has simply revolutionized the idea of selling a number of products giving several benefits to the users. However, not many e-retailers realize the importance of integrating the ERP with the e-commerce portal. Generally, one can find the e-commerce venture owners using the two (online store & ERP) separately. Hence they simply end up losing the benefits one can reap integrating the two together. Just imagine if you are able to integrate the two without any kind of human interaction, you end up reaping loads of benefits; let’s check few advantages as under:

Boost up the self-service feature

The availability of the real-time data from the ERP over the online store will help the consumers to have a view of the inventory, the current order status, shipment tracking with specific tracking numbers, etc. This will allow the e-retailers in reducing the operation cost and thus enhances the customer experiences within your front end of your store.

Inventory Cost Reduction via Sales Data Updates

All the web portal based sales data will quickly be visible over the ERP system. The ERP item inventory will also be updated as per the web transactions. Hence with the updated data pertaining to web sales and inventory, the ERP user can easily plan the purchase of a number of products and hence reduce the cost of inventory.

Generate financial reports ERP as per Web Transactions

The e-come applications are able to create several financial reports pertaining to sales. However, with the ERP integration e-retailer gets the capability to prepare a number of statements like Balance Sheet, Trial Balance, P/L Statement, Cash Flow, Trial Balance, etc. that offers transparency in financial data all across the business organization.

Get higher internal productivity

As the integrated system simply streamlines a number of business processes, this has decreased the involvement of human resources. The web sales orders will be clubbed to ERP system in real time, which help the back office ERP users to track the orders instantly and take the further step. In this way, the order fulfillment cycle is reduced via this integration.

Minimal Human Involvement, Error and Data Redundancy

With the integration of ERP and Shopping portal, the online consumer’s data, the online orders, payment and shipping details can be easily integrated into the ERP system. In this way, the data of inventory and item can be uploaded via the ERP to the online store. Consequently, this will reduce the need for re-entering the data. The online merchant witnesses a good amount of human involvement along with reducing issues like data redundancy and human errors over both the platforms.

Better customer satisfaction & control over your business

With this integration, there is an ease of getting a majority of date product data, availability details of inventory, tracking details of orders, etc over the portal through the ERP development system. This helps in increasing the customer satisfaction to a great level and also reduces the operations issues of e-commerce business. Secondly, the e-retailers are able to find a better control over their businesses, which in turn give them a competitive edge.